Returns
Return Policy – Mark the Milestones LLC
We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return policy below:
Standard Returns
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You may return eligible items within 30 days of delivery for a refund or exchange.
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Items must be unused, in their original condition, and in the original packaging.
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Returns are free and we will cover the shipping expense and send you a label.
Personalized & Custom Items
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Personalized or custom-made items are final sale and cannot be returned or exchanged.
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Exceptions: If there is a misspelling, personalization error, or defect in the product due to our mistake, we will gladly replace the item at no cost to you.
How to Initiate a Return
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Email us at contact@markthemilestones.com with your order number and reason for return.
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Once approved, you will receive instructions for shipping your item back.
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Refunds will be issued to the original payment method within 5–7 business days after the returned item is received and inspected.
Non-Returnable Items
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Personalized or custom products (unless defective or incorrect).
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Items that are damaged due to misuse, neglect, or normal wear and tear.